It is very important to us that we get things right. Our Customer Care Policy has been established to be reflective of our shared values. These values set forth basic principles for working with our customers, and include integrity, empathy, customer care and passion.
And That's On Period! puts you, the customer first. Your concerns are taken very seriously, with the appropriate sense of urgency, attention and empathy. We embrace your complaints as opportunities to impress you. Instead of reacting defensively, we commit to resolving your issue or request with urgency, clarity, and to your complete satisfaction. We provide honest responses, and do not make promises we cannot keep. We conduct ourselves with integrity. Our primary goal is to surpass your expectations in every interaction. Comments and feedback from you regarding how well your expectations are being met are welcomed and appreciated.
While we take utmost care to ensure that we provide our services efficiently, courteously and to a high standard, we understand that complaints may occur. A complaint, however it is made, will be investigated and resolved, and used as a means to improve our standards of service. If at any time you are not happy with the level of service you experience, please submit a detailed summary of your concern(s) to the email provided in the "contact us" section of this Site. All concerns will be acknowledged within 1-2 business days of receipt.
PRIVACY & SAFETY
And That's On Period! informs you of our policies regarding the collection, use and disclosure of Personal Information we receive from users of the Site. We use your Personal Information only for providing and improving the Site. By using the Site, you agree to the collection and use of information in accordance with this policy. While using our Site, we may ask you to provide us with certain personally identifiable information that can be used to contact or identify you. Personally identifiable information may include, but is not limited to your name.
And That's On Period! may use your Personal Information to contact you with newsletters, marketing or promotional materials and other information that will better help us reach and cater to you.
The security of your Personal Information is important to us, but please remember that no method of transmission over the Internet or method of electronic storage is 100% secure. While we strive to use commercially acceptable means to protect your Personal Information, we cannot guarantee its absolute security. No credit/debit card information will be stored.
And That's On Period! is not wholesaling any items at this time. Please check the site often as we hope to be able to serve retailers all over the world with our fantastic products and items.
- Credit / Debit Cards - PAYPAL - Offline Payments